Terms of service
IMPORTANT NOTICE: Where permitted by law, any dispute with Reaper’s Remedies will be resolved by binding, individual arbitration – not in court. You waive the right to a jury trial and to participate in a class action. You may opt out of arbitration within 30 days (see Section 14).
Effective date: [March 04, 2026]
Welcome to Reaper’s Remedies (“Reaper’s,” “we,” “us,” or “our”). By visiting our site, buying our products, posting reviews, subscribing, or otherwise using our Services, you agree to these Terms of Service (“Terms”). If you do not agree, stop using the site.
Our Privacy Policy explains how we handle your data (including California privacy rights). Read it here: [link]. California residents: see “Your Rights” and “Do Not Sell or Share My Personal Information.”
1) What We Sell (and Don’t Promise)
We sell dietary supplements—not miracles, and not medical advice.
FDA/DSHEA disclaimer (required): These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Information on this site is for educational purposes only. Individual results may vary.
Quality & substantiation: Our products are manufactured in facilities that comply with FDA current Good Manufacturing Practices (cGMP) (21 CFR Part 111). We maintain quality controls and claim substantiation with competent and reliable scientific evidence consistent with FTC guidance. Where applicable, products containing any New Dietary Ingredients (NDIs) are marketed in compliance with 21 U.S.C. §350b (including required pre-market notifications).
Always talk to a qualified healthcare provider about your situation before using dietary supplements.
2) Who Can Buy
- Browsing: General audience, but not directed to children under 13. We don’t knowingly collect data from kids under 13 (COPPA).
- Purchasing: You must be 18+ and legally able to enter contracts. By checking out, you confirm you meet these requirements.
3) Accounts & Electronic Communications
Keep your credentials secret; you’re responsible for all activity under your account. Report unauthorized use to info@reapersremedies.com.
By providing your email and using our Services, you agree to receive electronic communications from us (order confirmations, shipping updates, account notices, and—if you opt in—marketing emails). You can unsubscribe from marketing emails anytime; service emails will still arrive.
4) Orders, Pricing, Subscriptions & No-Resale
- Pricing & orders: Prices, promos, and availability can change. We may correct errors, revoke offers, and limit or cancel orders (e.g., by customer, household, payment method, or address). If we change/cancel an order, we’ll try to notify you at the contact details provided.
- Subscriptions (auto-renewal):
- Clear disclosure at checkout: Next to the purchase button, we’ll show the renewal frequency, price, total recurring charges, start date, and how to cancel.
- Express consent: You must affirmatively check a box stating “I understand my subscription auto-renews and my payment method will be charged every [period] unless I cancel before the renewal date.”
- Easy cancellation: You can cancel online anytime with the same ease as subscribing—via your account portal and a cancellation link included in every billing email. No fees or hurdles.
- Advance renewal notices: Where required by law (e.g., CA/NY), we’ll email you 3–21 days before renewal with the amount, date, and how to cancel.
- Price changes: We’ll notify you at least 30 days in advance of any subscription price increase.
- Personal use only (no resale): Our products are sold for personal use. Unauthorized resale is prohibited; we may cancel suspected resale orders.
5) Shipping, Returns & Refunds
We ship fast; transit times are estimates. After we hand your order to the carrier, final delivery timing is out of our hands (we’ll still try to help if something goes sideways).
Refunds and returns are governed by our Return / Refund Policy available on this website, which is incorporated into these Terms by reference. Please review before purchasing.
6) Using Products (and Common Sense)
Follow the label directions. If you’re pregnant, nursing, taking medication, or have a medical condition, consult your doctor. Do not exceed the recommended dose. Supplements support a healthy lifestyle; they don’t replace medical care.
Health disclaimers: Results can vary significantly between individuals. We’re not responsible for adverse reactions, drug interactions, or outcomes from use inconsistent with the label or these Terms.
7) Our Stuff Stays Ours (IP)
All site content—text, product descriptions, images, graphics, logos, bottle designs, product names, videos, and code—is owned by Reaper’s or our licensors and protected by law. Don’t copy, scrape, modify, repost, frame, or reuse it without our written permission.
8) Reviews & User-Generated Content (UGC)
We may allow reviews, comments, photos, or social tags (“UGC”). By posting or submitting UGC, you agree:
- License to us: You grant Reaper’s a worldwide, royalty-free, perpetual, irrevocable, transferable, sublicensable license to use, reproduce, modify, publish, translate, create derivative works from, distribute, perform, and display your UGC in any media now known or later developed (including advertising and marketing).
- Your promises: You own/control the rights; your UGC is honest, based on actual experience, accurate, and lawful; it does not provide medical advice; and you’ll comply with FTC Endorsement Guides. If you received any incentive (discount, free product, affiliate commission, sweepstakes entry), you must clearly and conspicuously disclose that connection.
Review integrity: We do not buy reviews or suppress negative reviews. We may remove UGC that’s fake, unlawful, infringing, undisclosed paid/affiliate content, off-topic, or violates these Terms. We won’t remove reviews just because they’re critical.
9) Prohibited Conduct
No hacking, scraping, malware, phishing, harassment, impersonation, illegal activity, or unauthorized resale. Don’t try to bypass security controls. We may suspend/terminate access if you misuse the Services (see Section 17).
10) Third-Party Links
We sometimes link out (e.g., PubMed). We don’t endorse and aren’t responsible for third-party sites, content, or policies. Click like an adult.
11) Disclaimers (Lawyer Section)
THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” To the fullest extent permitted by law, we disclaim all warranties—express or implied—including merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that information is accurate, complete, or current; that Services will be uninterrupted or error-free; or that the site is free of harmful components. Use is at your own risk.
(Some jurisdictions limit warranty disclaimers; where prohibited, this section applies to the maximum extent allowed.)
12) Limitation of Liability
To the fullest extent permitted by law, Reaper’s and its officers, directors, employees, agents, and partners are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, revenues, data, goodwill, or use—whether based in contract, tort, strict liability, or otherwise—even if advised of the possibility.
Cap on damages: In all cases, our total liability to you for claims arising out of or related to the products or these Terms will not exceed the total amount you paid us in the twelve (12) months preceding the event giving rise to the claim.
Carve-outs & compliance: Nothing here limits liability where prohibited by law (e.g., fraud, willful misconduct, or personal injury/property damage caused by our negligence where such limits are not allowed). California Civil Code §1668 and similar state rules apply. New Jersey residents: The foregoing limitations may not apply to you where inconsistent with New Jersey law, including the New Jersey Products Liability Act and TCCWNA.
Time limits: Claims must be filed within two (2) years after they accrue, unless a longer non-waivable period applies (e.g., California Unfair Competition Law = 4 years).
Force majeure: We aren’t liable for delays/failures caused by events beyond our reasonable control (e.g., natural disasters, war, terrorism, labor disputes, supply shortages, internet outages).
13) Indemnification
You agree to defend (if requested), indemnify, and hold harmless Reaper’s (and its affiliates, officers, directors, employees, and agents) from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of: (1) your use of the Services/products; (2) your breach of these Terms or law; or (3) your UGC. We may assume exclusive defense/control; you’ll cooperate. This survives termination.
14) Dispute Resolution; Arbitration; Class-Action Waiver
Informal resolution first: Email info@reapersremedies.com with your name, contact info, description of the dispute, supporting information, and relief sought. We’ll try to resolve it within 60 days.
Binding individual arbitration: Except as noted below, any dispute arising out of or relating to these Terms, our products, or Services will be resolved by final, binding arbitration on an individual basis. The arbitration will be administered by JAMS under its Streamlined Arbitration Rules & Procedures and Consumer Minimum Standards. If JAMS is unavailable, the parties may select another administrator; otherwise, a court can appoint one.
- Location: At your option, arbitration will take place in the county where you reside or by video if the parties agree.
- Costs: We’ll pay all administrative and arbitrator fees beyond the first $250 of the consumer filing fee (or the amount you’d pay to file in small claims court, if less).
- Remedies & authority: The arbitrator can award the same relief a court could, consistent with these Terms.
- Attorneys’ fees: The arbitrator may award reasonable attorneys’ fees/costs to the prevailing party to the extent permitted by applicable law.
Small-claims court: Either party may bring an individual claim in small-claims court.
Public injunctive relief (McGill): This arbitration agreement does not waive your right to seek public injunctive relief in court where such relief cannot be arbitrated.
Class-action waiver: No class actions or class arbitrations. Claims must be brought individually; the arbitrator may not consolidate claims or preside over representative proceedings.
Mass-arbitration protocol: If 25 or more substantially similar arbitration demands are filed by or with the same or coordinated counsel within 90 days, the cases will proceed under JAMS Multiple Consumer Case Filing procedures or (at our election) NAM Mass Filing rules. The administrator may employ bellwether proceedings (e.g., up to 20 initial test cases), followed by global mediation and staged resolution. This is an administrative mechanism only and does not authorize class or consolidated arbitration.
30-day opt-out: You may opt out of arbitration/class waiver within 30 days of first accepting these Terms by emailing legal@reapersremedies.com with your name, account email, mailing address, and a clear statement that you opt out of arbitration. Your opt-out will not affect your other rights or our Services.
Governing law & venue (non-arbitrable claims): The Federal Arbitration Act governs enforceability. For any claim that must proceed in court (e.g., certain IP claims or non-arbitrable claims), the laws of California apply (without regard to conflicts rules), and exclusive venue lies in the state or federal courts in Los Angeles County, California.
15) DMCA (Copyright)
If you believe content on our site infringes your copyright, send a DMCA notice (17 U.S.C. §512(c)(3)) to our Designated Agent:
- Address: Reaper’s Remedies LLC, 1388 Haight Street, #1214, San Francisco, CA, 94117, US
- Email: info@reapersremedies.com
If we remove content, we’ll notify the poster, who may send a valid counter-notice. We may reinstate content unless the copyright owner files suit within the statutory period. We terminate repeat infringers where appropriate. (We maintain a current DMCA agent registration with the U.S. Copyright Office.)
16) Export Controls
Comply with all U.S. export and re-export laws. Don’t use/buy our products for prohibited purposes or on behalf of sanctioned parties/countries.
17) Termination
We may suspend/terminate access for violations of these Terms or law, or for misuse. You can stop using the Services anytime. Sections that should survive will survive (e.g., arbitration, class waiver, IP, indemnity, disclaimers, limitations of liability).
18) Changes to Terms
We may update these Terms. We’ll post the new effective date and may provide additional notice (email/site). Continued use after changes means you accept the updated Terms. If you don’t agree, stop using the Services and cancel subscriptions.
19) Boilerplate
- Assignment: You can’t assign these Terms without our consent; we can assign them (e.g., in a merger/sale).
- Severability: If a clause is invalid, the rest still applies.
- No waiver: Our failure to enforce isn’t a waiver.
- Entire agreement: These Terms plus linked policies (Privacy; Return/Refund; any PDP disclaimers) are the entire agreement.
- Headings: For convenience only.
20) Governing Law
Except as preempted by the Federal Arbitration Act, these Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law principles.
21) Contact Us
Questions, complaints, or existential dread?
Email: info@reapersremedies.com
Address: Reaper’s Remedies LLC, 1388 Haight Street, #1214, San Francisco, CA, 94117, US